![]() ![]() There are two ways to get help by using Windows Remote Assistance. How do I get help by using Remote Assistance? Microsoft and Microsoft partners will never call you to charge you for computer fixes if you receive a call from someone claiming to be from Microsoft offering such a “service,” the call is not legitimate.įor more information, see Avoid tech support phone scams. Does Microsoft make unsolicited phone calls offering help using Remote Assistance? To help ensure that only people you invite can connect to your computer by using Windows Remote Assistance, all sessions are encrypted and password protected. With your permission, your helper can even use his or her own mouse and keyboard to control your computer and show you how to fix a problem. When you use Remote Assistance, the helper can view your computer screen and chat with you about what you both see. ![]() You can also help someone else the same way. The helper can use Remote Assistance to connect to your computer and walk you through a solution-even if that person isn’t nearby. Windows Remote Assistance makes it easy for you to get computer help from someone you trust, such as a friend or technical support person whom you have contacted. Endpoint management Endpoint management.Microsoft Purview Data Lifecycle Management.Microsoft Purview Information Protection.Information protection Information protection.Microsoft Priva Subject Rights Requests.Microsoft Purview Communication Compliance. ![]()
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